Privacy policy

At Apartaments i Espais 4.0, S.L., we take the protection of your personal data very seriously. This policy explains what data we process through this website, for what purpose and what rights you have, in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD).

Responsible for the processing

Title: Apartments and Spaces 4.0, S.L.
CIF: B67212712
Address: Plaza de los Mártires, 5, 08500 Vic (Barcelona)
Email: info@stancesvic.com
Website: stancesvic.com

What data do we process and for what purpose

• Consultations and contact. If you write to us through the contact form, by email or via WhatsApp, we process the data you provide to us (name, contact details and the content of the message) to respond to your request. Legal basis: your consent and the application of pre-contractual measures at your request.
• Reservations and provision of the service. Apartment reservations are managed through the BookOnline reservation system. We process the necessary data to manage the stay, billing, and communication with the guest. Legal basis: the execution of the contract.
• Legal obligations. We may retain and communicate to the competent authorities the data required by regulations, such as passenger registration and tax and accounting obligations. Legal basis: compliance with a legal obligation.
• Commercial information. We will only send you offers, notices and updates from Apartaments i Espais 4.0, S.L. if you have given us your consent, which you can withdraw at any time.
• Website management. Manage the services and functionalities of the website and ensure their security.

Recipients of the data

Your data is our responsibility and we will not share it with third parties, unless required by law or necessary to provide the service. We can rely on suppliers who access it only to provide their services to us and with a contract of assignment of processing: the booking system (BookOnline), the web hosting (Hostinger) and, if necessary, transport companies, postal services or courier companies.

If any of these providers processed data outside the European Economic Area, they would do so with the appropriate guarantees provided for by the GDPR.

How long we keep the data

We retain the data for as long as necessary for the purpose for which it was collected and, thereafter, for the duration of the limitation periods for any possible legal liability. The contact details for commercial information are retained until you withdraw your consent.

Your rights

You can exercise at any time your rights of access, rectification, deletion, opposition, limitation of processing and portability of your data, as well as withdraw the consent you have given. You just have to send an email to info@stancesvic.com Indicating the right you want to exercise and attaching a copy of your national identity document or equivalent document.

If you believe that the processing of your data does not comply with the regulations or that your request has not been properly addressed, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es).

Security and minors

We have adopted reasonable technical and organizational measures to protect your data. This website is not intended for children under 14 years of age; if you are under 14, you need the consent of your parents or guardians to provide us with personal data.

Changes to this policy

We may update this policy to adapt it to regulatory or service changes. Any changes will be published on this page. Last updated: October 2026.